How do I cancel my service?

We are sorry to see you leave and hope that you will consider choosing Sharkol as your hosting partner for any future web hosting needs you might have.

In order to cancel any of your hosting services, please follow the instructions below:

  1. Login to your Client Portal.
  2. Under Services menu (located in the top menu) click on “My Services” link.
  3. Click on the “View Details” button that is shown on the right hand side of your respective service.
  4. Under “Management Actions” tab select and click on “Request Cancellation”.
  5. You will now be prompted to enter a brief description regarding the reason why you wish to cancel that service.
  6. Select appropriate Cancellation Type from the drop down menu.
  7. Check the checkbox for whether or not you wish to also cancel your domain name associated with this account.
  8. Once you have completed the cancellation request, click on the “Request Cancellation” button.
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